1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support.

• Account information (name, email, company)
• Property documents and data you upload
• Usage data and analytics
• Communication preferences

2. Types of Data Collected

• Property addresses
• Uploaded documents (e.g., pro formas, rent rolls)
• User account details (email, usage logs)
• Feedback or support messages

3. User Data Usage

Capli collects only the data necessary to provide core platform functionality, such as property addresses, uploaded files, and basic account information (like your email address).

We do not use, share, or sell your data for marketing, advertising, or external purposes.

Uploaded documents and property data are processed solely to generate your underwriting analysis and reports.

All user data remains private and accessible only to the account holder unless explicitly shared by the user.

4. Data Use Cases

We use your data to deliver underwriting results, improve our models, provide customer support, and maintain platform functionality.

5. AI & Document Parsing Use

Uploaded files may be processed using AI to extract financial data and generate analysis. No files are shared with third parties without user consent.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data centers, and regular security audits. We are SOC 2 Type II compliant and follow best practices for data protection.

7. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

10. Third-Party Data Integration

Capli integrates data from third-party providers to deliver market insights, news, and lender information. While we strive for accuracy, this data is sourced from external APIs and public datasets, and is provided for informational purposes only. Users are responsible for verifying all information before making investment or financing decisions.

11. Third-Party APIs

We use external APIs to enrich our insights (e.g., market data, public records, news). These providers may temporarily process address queries or market-related information.

12. Data Retention

User data is retained only to maintain account access and historical analysis. You may request data deletion at any time by contacting support@capli.ai.

13. Opt-Out / Deletion Rights

You may request to delete your account or data by contacting us at support@capli.ai.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@capli.com.